![]() Hopefully, Qualcomm and/or Dell finds a permanent fix to this issue. ![]() Hope these steps help anyone avoid this frustration. Reference & credit for the links used when finding the solution It should now be transmitting data at a much faster rate, depending upon your network. Go to and login into your router as admin This difference may negatively impact your phones Wi-Fi speed, especially in. Differences in hardware: If youre both on a Wi-Fi connection, know that phones and tablets typically have less sophisticated Wi-Fi antennae than larger devices like laptops. Here were the specific steps I used to disable toe QoS WMM support on my Frontier Communications FIOS router:ġ. You may have Wi-Fi turned off, and accidentally be testing your cellular speeds instead. For the E1200, you need to click on “Applications & Gaming” and select the “QoS” sub-menu. If you’ve never done this, look for instructions that came with your router or do a google search to find the default username and password.Ģ. The directions for other routers may be a little different, but here’s what I did:ġ. Out of desperation, I started tweaking random settings on my router and stumbled across one that finally worked. If you're having an extremely slow internet connection, even though you have already uninstalled the Smartbyte application, follow these steps & links to fix it. Turns out the Qualcomm QCA9377 802.11ac Wifi network card has some type of issue with certain routers. Same issue.Īfter scouring the internet for an answer, I finally stumbled across a solution. Shipped the laptop back to them, waited a few days, & received the "repaired" laptop. ![]() After an hour on the phone, they were stumped & said it was a hardware issue. All was well but the internet was unbelievably slow (0.1Mbps), even though it was connected to a high speed FIOS network.ĭell customer service was no help. Purchased a Dell Inspiron 7000 / 7375 2-in-1 laptop. Hope these steps help anyone out there dealing with this frustration. I still had the problem after I uninstalled Smartbyte, so this saved me from returning the product. I found solution for very slow wifi speed for my new inspiron 3000 on reddit.
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